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Ouviro

Clear pricing. You control the balance.

AI support pricing: pay per resolution.

Each AI resolution costs $0.49, with no seat fees or monthly fee. New stores receive $10 in AI credit (about 20 resolutions), available during a 14-day trial. Prepay with USDT, with no credit card required.

Simple, prepaid pricing

$0.49USD per AI resolution

No seat fees. No monthly fee.

Start free trial
  • $10 for new stores (about 20 resolutions), usable during the 14-day trial
  • Free plan: 2 seats. Unlock unlimited seats at $50 in paid top-ups
  • Prepaid in USDT. At zero balance, AI and FAQ auto-replies pause and hands off to your team
  • No credit card required

Plan tiers and billing rules

Free plan

  • Up to 2 active seats
  • Powered by Ouviro branding
  • View the last 30 days of conversation history
  • Attachment storage: 1 GB total per store
  • Unlimited human conversations

Unlock with top-ups from $50

Cumulative paid top-ups reach $50; bonus credit does not count

  • Unlimited active seats
  • Remove widget branding
  • View the last 90 days of conversation history
  • Attachment storage: 20 GB total per store

Start free. Unlock more with a top-up.

The free plan includes up to 2 active seats, unlimited human conversations, and Powered by Ouviro branding. View the last 30 days of conversation history. Attachment storage: 1 GB total per store. Cumulative paid top-ups reaching $50 unlock unlimited seats, branding removal, and 20 GB of attachment storage total per store. View the last 90 days of conversation history. Bonus credit does not count toward this threshold.

Use your prepaid balance to control AI usage

Top up with USDT. When the balance runs out, AI replies and FAQ auto-replies pause automatically and the conversation goes to your team. In-progress conversations settle when they close, so concurrent conversations can leave the balance slightly below zero; your next top-up covers it.

Start with trial credit

New stores receive $10 in AI credit (about 20 resolutions), available during the 14-day trial. After your first top-up, the balance is no longer restricted by the trial period. Try it with your own knowledge content and real support requests.

Questions before you connect

How much does a resolution cost?

Each AI resolution costs $0.49. There are no seat fees or monthly fee. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.

Is there trial credit for new stores?

New stores receive $10 in AI credit (about 20 resolutions), available during the 14-day trial. After the first top-up, the balance is no longer restricted by the trial period.

Is there a monthly subscription fee?

No. There are no seat fees or monthly fee. AI usage is charged at $0.49 per resolution against your prepaid balance.

How do I control my spending?

Your prepaid balance controls how much AI you use. Top up with USDT; when the balance runs out, AI replies and FAQ auto-replies pause automatically and hands the conversation to your team. Conversations already in progress are settled when they close, so the balance can dip slightly below zero; your next top-up covers it.

Do I need a credit card to start?

No credit card is required. Top-ups use USDT.

What changes after my first top-up?

After the first top-up, your balance is no longer restricted by the 14-day trial period. Until then, the new-store credit is available only during the trial.

Why does a $50 top-up unlock these features?

$50 is the existing minimum top-up amount. Paid top-ups go into your AI balance; once their cumulative total reaches $50, you unlock unlimited seats, branding removal, and 20 GB of attachment storage total per store. View the last 90 days of conversation history. Bonus credit does not count. There are no seat fees or monthly fee.

What are the free plan’s limits?

The free plan includes up to 2 active seats, unlimited human conversations, and Powered by Ouviro branding. View the last 30 days of conversation history. Attachment storage: 1 GB total per store. Human conversations remain available when the AI balance runs out; AI and FAQ auto-replies pause and hands off to your team.

Every customer answered in their own language. Your team steps in when needed.

Connect your knowledge base: AI answers in your customer's language and hands off to your team when needed.

Start free trial