Answers grounded in your knowledge
Turn your documents and website content into a knowledge base. AI can answer across languages and cite sources so customers can follow the details.
Explore the detailsMultilingual AI support with human handoff
Multilingual AI customer support for your website.
Help website visitors in their own language with answers from your policies and FAQs. AI cites your knowledge sources and hands the conversation to your team with context when needed. $0.49 per AI resolution, no seat or monthly fees. Free plan: up to 2 seats; unlock unlimited seats at $50 in paid top-ups.
No credit card required
Answers from your systems
Live · fictional data
Customer
Where is order DEMO-1042? My email is ana@example.com.
Read-only lookup
get_order({ order_id: "DEMO-1042", email: "ana@example.com" })status: in transit · carrier: Demo Carrier · eta: 2–3 business days
AI reply
It is in transit with Demo Carrier. The order record estimates arrival in 2–3 business days.
Coming soon · fictional data
Customer
Has transfer DEMO-TX-028 arrived?
Read-only lookup
get_transfer({ transfer_id: "DEMO-TX-028" })status: processing · reason: awaiting confirmation · expected_by: next business day
AI reply
It is awaiting confirmation. The recorded estimate is the next business day; it is not marked complete.
Coming soon · fictional data
Customer
Is invoice DEMO-INV-032 still open?
Read-only lookup
get_invoice({ invoice_id: "DEMO-INV-032" })status: open · service: Demo Internet
AI reply
This invoice is listed as open. I can bring the support team into the conversation if you need help.
Coming soon · fictional data
Customer
Which plan are we on? Can we add a teammate?
Read-only lookup
get_subscription()plan: Team Demo · seats_used: 4/5 · extra_seat: 1 available
AI reply
You are on Team Demo with one seat available. Your administrator can add a teammate; this lookup makes no changes.
Knowledge base only · this interactive demo does not query real orders.
Loading the demo…
- One embed snippet
- Widget UI in 9 languages
- Free plan: 2 seats. Unlock at $50 in paid top-ups.
Product
From your knowledge to a useful answer
01
Bring your knowledge
Upload documents or add your website content so AI has your policies and product information to work with.
02
Connect read-only APIs
Configured read-only order lookup is available. Transfer, invoice and plan lookups are coming soon. Your order endpoint must validate the order number and email together on the server; embedding the widget does not grant order access.
03
Embed the widget
Add the embed snippet to your site and let customers start the conversation.
Knowledge and people, in the same conversation
- Orders
- Transfers
- Invoices
- Plans
Customer
Which plan are we on? Can we add a teammate?
AI reply
You are on Team Demo with one seat available. Your administrator can add a teammate; this lookup makes no changes.
A person can pick up the conversation
When a customer needs your team, transfer the conversation with its context. AI and people work from the same inbox.
Explore the detailsSee the questions in your industry
Configured read-only order lookup is available. Transfer, invoice and plan lookups are coming soon.
Online stores
Sample data · fictional
Order and shipping answers from an order endpoint you control, including WooCommerce through a small endpoint on your server.
Your server must validate the order number and email together. Platform embedding does not grant order access.
Explore online storesCustomer
¿Dónde está mi pedido DEMO-1042? Mi correo es ana@example.com.
Read-only order lookup · configured endpoint required
get_order({ order_id: "DEMO-1042", email: "ana@example.com" }) → status: "en tránsito", carrier: "Transportista Demo", eta: "2–3 días hábiles"AI reply
Tu pedido está en tránsito con Transportista Demo. La fecha estimada en el sistema es dentro de 2–3 días hábiles.
SaaS
Sample data · fictional
Help customers check their plan and available seats through your API.
This lookup reads subscription details. Changes stay with your team or the customer’s administrator.
Explore SaaS supportCustomer
Which plan are we on, and can we add one more seat?
Read-only tool · coming soon
get_subscription() → plan: "Team Demo", seats_used: "4/5", extra_seat: "1 available"AI reply
You are on Team Demo with 4 of 5 seats in use. One seat is available. Your administrator can add a teammate; this lookup does not change your subscription.
Payments and fintech
Sample data · fictional
Explain transaction status and expected arrival from your own read-only API.
Identity comes from the authenticated session and is injected by the server. Status lookup only; no transaction changes.
Explore payment supportCustomer
¿Ya llegó la transferencia DEMO-TX-028?
Read-only tool · coming soon
get_transfer({ transfer_id: "DEMO-TX-028" }) → status: "en proceso", reason: "pendiente de confirmación", expected_by: "próximo día hábil"AI reply
La transferencia está en proceso, pendiente de confirmación. El sistema indica que se espera para el próximo día hábil; todavía no figura como completada.
Subscription services and broadband
Sample data · fictional
Read service, connection, and invoice status through your read-only APIs in the same conversation.
Service unlocking is guidance and human handoff only. The tool does not unlock or change the connection.
Customer
My connection is down. Is invoice DEMO-INV-032 still unpaid?
Read-only tool · coming soon
get_connection() + get_invoice({ invoice_id: "DEMO-INV-032" }) → connection: "suspended", invoice: "unpaid"AI reply
The system shows your connection is suspended and the invoice is unpaid. I can explain the next steps and refer you to the team to check reactivation. This lookup does not unlock the service.
Embed with one snippet
Add the conversation to any website that lets you insert the widget script, including these platforms.
- Shopify
- WordPress / WooCommerce
- Wix
- Nuvemshop
- Google Tag Manager
Configured read-only order lookup is available. Transfer, invoice and plan lookups are coming soon. Your order endpoint must validate the order number and email together on the server; embedding the widget does not grant order access.
Built with clear boundaries
Store isolation and role access
Each store's data is isolated, and agents see only what their role allows.
Your conversations are not training data
We don't use conversations to train Ouviro's own models, and the widget has no third-party ad trackers.
AI is always disclosed
The widget labels AI replies and keeps a visible way to reach a person.
Protected attachments
Attachments are permission-checked before they are served, and endpoints are rate limited.
Put your own numbers to work
Explore a monthly cost scenario. The AI resolution rate is your assumption, not a measured product result.
Estimated net monthly savings
per month
Monthly savings = monthly inquiries × (assumed AI resolution rate ÷ 100) × (human cost per inquiry − $0.49).
Illustrative estimate in USD at $0.49 per AI resolution. There are no seat fees or monthly fee. Excludes the one-time $10 trial credit, setup costs, and staffing changes. A negative result means higher estimated costs. No savings or resolution rate is guaranteed. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Open the full calculator- $10 for new stores (about 20 resolutions), usable during the 14-day trial
- Free plan: 2 seats. Unlock unlimited seats at $50 in paid top-ups
- Prepaid in USDT. At zero balance, AI and FAQ auto-replies pause and hands off to your team
- No credit card required
Questions before you connect
Can AI look up orders in our own system?
Configured read-only order lookup is available. Transfer, invoice and plan lookups are coming soon. Your order endpoint must validate the order number and email together on the server; embedding the widget does not grant order access.
Which languages does the widget support?
The widget has interfaces for nine languages: English, Chinese, Japanese, Arabic, Portuguese, Spanish, Hindi, Thai, and Vietnamese. Multilingual knowledge answers are a separate capability from interface translation.
Can a customer ask for a person?
Yes. Conversations can move to human support with their context in the shared inbox. Your team's availability determines when a person can respond.
Are these real customer conversations?
All example conversations, identifiers and results are fictional. Configured read-only order lookup is available; transfer, invoice and plan examples preview upcoming tools. The interactive demo uses the knowledge base only and does not query real orders.
Is the displayed price final?
Yes. AI resolutions cost $0.49, with no seat fees or monthly fee. New stores receive $10 in AI credit (about 20 resolutions), available during a 14-day trial. After the first top-up, the balance is no longer restricted by the trial period. Prepay with USDT; when the balance runs out, AI replies and FAQ auto-replies pause automatically and hands off to your team. Conversations already in progress are settled when they close, so the balance can dip slightly below zero; your next top-up covers it. No credit card required. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Every customer answered in their own language. Your team steps in when needed.
Connect your knowledge base: AI answers in your customer's language and hands off to your team when needed.