Answers grounded in your knowledge
Turn your documents and website content into a knowledge base. AI can answer across languages and cite sources so customers can follow the details.
Explore the detailsMultilingual AI support with human handoff
A shopper in Brazil asks “Do you ship here?” and gets the answer in Portuguese, from your policies.
Write your policies and FAQs once in your main language. AI answers visitors in their language and hands the conversation to your team with context when needed. $0.49 per AI resolution, no seat or monthly fees. Free plan: up to 2 seats; unlock unlimited seats at $50 in paid top-ups.
No credit card required
Preview: answers from your systems
Customer
Where is order DEMO-1042? My email is [email protected].
Read-only lookup
get_order({ order_id: "DEMO-1042", email: "[email protected]" })status: in transit · carrier: Demo Carrier · eta: 2–3 business days
AI reply
It is in transit with Demo Carrier. The order record estimates arrival in 2–3 business days.
Customer
Has transfer DEMO-TX-028 arrived?
Read-only lookup
get_transfer({ transfer_id: "DEMO-TX-028" })status: processing · reason: awaiting confirmation · expected_by: next business day
AI reply
It is awaiting confirmation. The recorded estimate is the next business day; it is not marked complete.
Customer
Is invoice DEMO-INV-032 still open?
Read-only lookup
get_invoice({ invoice_id: "DEMO-INV-032" })status: open · service: Demo Internet
AI reply
This invoice is listed as open. I can bring the support team into the conversation if you need help.
Customer
Which plan are we on? Can we add a teammate?
Read-only lookup
get_subscription()plan: Team Demo · seats_used: 4/5 · extra_seat: 1 available
AI reply
You are on Team Demo with one seat available. Your administrator can add a teammate; this lookup makes no changes.
- One embed snippet
- Widget UI in 9 languages
- Free plan: 2 seats. Unlock at $50 in paid top-ups.
Product
From your knowledge to a useful answer
01
Bring your knowledge
Upload documents or add your website content so AI has your policies and product information to work with.
02
Connect read-only APIs (coming soon)
Order, transfer, invoice, and plan lookup tools are in development. Until then, AI answers from your knowledge and hands account-specific questions to your team.
03
Embed the widget
Add the embed snippet to your site and let customers start the conversation.
Knowledge and people, in the same conversation
- Orders
- Transfers
- Invoices
- Plans
Customer
Which plan are we on? Can we add a teammate?
AI reply
You are on Team Demo with one seat available. Your administrator can add a teammate; this lookup makes no changes.
A person can pick up the conversation
When a customer needs your team, transfer the conversation with its context. AI and people work from the same inbox.
Explore the detailsSee the questions in your industry
Preview of read-only API lookups (coming soon): read your system, explain the result, and bring in your team when needed. Dialogue examples stay in their original languages.
Online stores
Sample data · fictional
Order and shipping answers from your order API or WooCommerce read-only access.
Your server must validate the order number and email together. Platform embedding does not grant order access.
Explore online storesCustomer
¿Dónde está mi pedido DEMO-1042? Mi correo es [email protected].
Read-only tool · coming soon
get_order({ order_id: "DEMO-1042", email: "[email protected]" }) → status: "en tránsito", carrier: "Transportista Demo", eta: "2–3 días hábiles"AI reply
Tu pedido está en tránsito con Transportista Demo. La fecha estimada en el sistema es dentro de 2–3 días hábiles.
SaaS
Sample data · fictional
Help customers check their plan and available seats through your API.
This lookup reads subscription details. Changes stay with your team or the customer’s administrator.
Explore SaaS supportCustomer
Which plan are we on, and can we add one more seat?
Read-only tool · coming soon
get_subscription() → plan: "Team Demo", seats_used: "4/5", extra_seat: "1 available"AI reply
You are on Team Demo with 4 of 5 seats in use. One seat is available. Your administrator can add a teammate; this lookup does not change your subscription.
Payments and fintech
Sample data · fictional
Explain transaction status and expected arrival from your own read-only API.
Identity comes from the authenticated session and is injected by the server. Status lookup only; no transaction changes.
Explore payment supportCustomer
¿Ya llegó la transferencia DEMO-TX-028?
Read-only tool · coming soon
get_transfer({ transfer_id: "DEMO-TX-028" }) → status: "en proceso", reason: "pendiente de confirmación", expected_by: "próximo día hábil"AI reply
La transferencia está en proceso, pendiente de confirmación. El sistema indica que se espera para el próximo día hábil; todavía no figura como completada.
Subscription services and broadband
Sample data · fictional
Read service, connection, and invoice status through your read-only APIs in the same conversation.
Service unlocking is guidance and human handoff only. The tool does not unlock or change the connection.
Customer
My connection is down. Is invoice DEMO-INV-032 still unpaid?
Read-only tool · coming soon
get_connection() + get_invoice({ invoice_id: "DEMO-INV-032" }) → connection: "suspended", invoice: "unpaid"AI reply
The system shows your connection is suspended and the invoice is unpaid. I can explain the next steps and refer you to the team to check reactivation. This lookup does not unlock the service.
Embed with one snippet
Add the conversation to any website that lets you insert the widget script, including these platforms.
- Shopify
- WordPress / WooCommerce
- Wix
- Nuvemshop
- Google Tag Manager
Embedding adds the chat interface. Data lookups will need separately configured read-only APIs (coming soon); embedding never grants platform order access.
Put your own numbers to work
Explore a monthly cost scenario. The AI resolution rate is your assumption, not a measured product result.
Estimated net monthly savings
per month
Monthly savings = monthly inquiries × (assumed AI resolution rate ÷ 100) × (human cost per inquiry − $0.49).
Illustrative estimate in USD at $0.49 per AI resolution. There are no seat fees or monthly fee. Excludes the one-time $10 trial credit, setup costs, and staffing changes. A negative result means higher estimated costs. No savings or resolution rate is guaranteed. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Open the full calculatorSimple, prepaid pricing
$0.49USD per AI resolution
No seat fees. No monthly fee.
Free plan
- Up to 2 active seats
- Unlimited human conversations
- Powered by Ouviro branding
- View the last 30 days of conversation history
- Attachment storage: 1 GB total per store
Unlock with top-ups from $50
Cumulative paid top-ups reach $50; bonus credit does not count
- Unlimited active seats
- Remove widget branding
- View the last 90 days of conversation history
- Attachment storage: 20 GB total per store
- $10 for new stores (about 20 resolutions), usable during the 14-day trial
- Prepaid in USDT. At zero balance, AI automatically pauses and hands off to human support. In-progress conversations settle when they close, so the balance can dip slightly below zero; the next top-up covers it.
- No credit card required
After your first top-up, the balance is no longer restricted by the trial period.
Start free trialBuilt with clear boundaries
Store isolation and role access
Each store's data is isolated, and agents see only what their role allows.
Your conversations are not training data
We don't use conversations to train Ouviro's own models, and the widget has no third-party ad trackers.
AI is always disclosed
The widget labels AI replies and keeps a visible way to reach a person.
Protected attachments
Attachments are permission-checked before they are served, and endpoints are rate limited.
Questions before you connect
Can AI look up orders in our own system?
Not yet. Read-only API tools for orders, transfer status, invoices, and plans are coming soon. Today, AI answers from the knowledge you provide and hands account-specific questions to your team.
Which languages does the widget support?
The widget has interfaces for nine languages: English, Chinese, Japanese, Arabic, Portuguese, Spanish, Hindi, Thai, and Vietnamese. Multilingual knowledge answers are a separate capability from interface translation.
Can a customer ask for a person?
Yes. Conversations can move to human support with their context in the shared inbox. Your team's availability determines when a person can respond.
Are these real customer conversations?
No. All example conversations, identifiers, and results are fictional. Examples that show API lookups preview a feature that is coming soon.
Is the displayed price final?
Yes. AI resolutions cost $0.49, with no seat fees or monthly fee. New stores receive $10 in AI credit (about 20 resolutions), available during a 14-day trial. After the first top-up, the balance is no longer restricted by the trial period. Prepay with USDT; when the balance runs out, AI automatically pauses and hands off to your team. Conversations already in progress are settled when they close, so the balance can dip slightly below zero; your next top-up covers it. No credit card required. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Every customer answered in their own language. Your team steps in when needed.
Connect your knowledge and read-only APIs for orders, transfer status, invoices, or plans. Answer in your customer’s language.