Different pricing details, clearly sourced
Tidio facts below come from its public pricing page, checked in September 2026. Ouviro charges $0.49 per AI resolution with no seat fees or monthly fee. Different billing units and included services affect total costs. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Start free trialSource facts: verified 2026-09. Prices and terms may change.
| Pricing detail | Ouviro | Tidio |
|---|---|---|
| Free access | The free plan includes up to 2 active seats, unlimited human conversations, and Powered by Ouviro branding. View the last 30 days of conversation history. Attachment storage: 1 GB total per store. $10 for new stores (about 20 resolutions), available during the 14-day trial. After the first top-up, the balance is no longer restricted by the trial period. | Free plan advertisedPublic source: Tidio pricing |
| Paid-plan pricing | $0.49 per AI resolution. No seat fees. No monthly fee. Cumulative paid top-ups reaching $50 unlock unlimited seats, branding removal, and 20 GB of attachment storage total per store. View the last 90 days of conversation history. Bonus credit does not count toward this threshold. | See the official page for current paid-plan prices.Public source: Tidio pricing |
| Cancellation | No monthly subscription; at zero prepaid balance, AI automatically pauses and hands off to your team. | Check the current cancellation terms with Tidio.Public source: Tidio pricing |
| Ouviro | Tidio |
|---|---|
| Free access | |
| The free plan includes up to 2 active seats, unlimited human conversations, and Powered by Ouviro branding. View the last 30 days of conversation history. Attachment storage: 1 GB total per store. $10 for new stores (about 20 resolutions), available during the 14-day trial. After the first top-up, the balance is no longer restricted by the trial period. | Free plan advertisedPublic source: Tidio pricing |
| Paid-plan pricing | |
| $0.49 per AI resolution. No seat fees. No monthly fee. Cumulative paid top-ups reaching $50 unlock unlimited seats, branding removal, and 20 GB of attachment storage total per store. View the last 90 days of conversation history. Bonus credit does not count toward this threshold. | See the official page for current paid-plan prices.Public source: Tidio pricing |
| Cancellation | |
| No monthly subscription; at zero prepaid balance, AI automatically pauses and hands off to your team. | Check the current cancellation terms with Tidio.Public source: Tidio pricing |
Tidio advertises a free plan. New stores on Ouviro receive $10 in AI credit (about 20 resolutions), available during the 14-day trial. After the first top-up, the balance is no longer restricted by the trial period.
See Tidio's official page for current paid-plan prices. Ouviro charges $0.49 per AI resolution, with no seat fees or monthly fee. Review each plan's billing units and included services before comparing costs. The free plan includes up to 2 active seats; cumulative paid top-ups reaching $50 unlock unlimited seats.
Check the current cancellation terms with Tidio. Ouviro has no monthly subscription. It uses prepaid USDT top-ups; at zero balance, AI automatically pauses and hands off to your team.
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