Compare public billing terms checked on October 7, 2026. Ouviro charges $0.49 per AI resolution, with no seat fees or monthly fee. Tidio distinguishes human billable conversations from Lyro AI conversations. These units and plan allowances are not directly equivalent.
Plans have conversation allowances; monthly and annual billing options are listed. Lyro is available separately.Public source: Tidio pricing
AI billing unit
Ouviro
$0.49 per AI resolution. See our pricing page for full billing details and plan limits.
Tidio
Lyro counts conversations with at least one AI reply. Premium also lists pay-per-resolution billing.Public source: Tidio pricing
Separate a free plan from trial credit
Tidio lists a 7-day trial followed by its Free plan unless you upgrade. New stores on Ouviro receive $10 in AI credit (about 20 resolutions), available during the 14-day trial. After the first top-up, the balance is no longer restricted by the trial period.
Compare distinct billing units
Tidio counts human billable conversations separately from Lyro conversations, which need at least one AI reply. Premium also lists pay-per-resolution billing. Plan allowances and billing periods affect cost; check the official page for current prices. Ouviro charges $0.49 per AI resolution. The free plan includes up to 2 active seats; cumulative paid top-ups of $50 unlock unlimited seats.
Read the cancellation terms
Check the current cancellation terms with Tidio. Ouviro has no monthly subscription. It uses prepaid USDT top-ups; at zero balance, AI replies and FAQ auto-replies pause automatically and hands off to your team.
Every customer answered in their own language. Your team steps in when needed.
Connect your knowledge base: AI answers in your customer's language and hands off to your team when needed.