Start with the content you already maintain
Upload knowledge documents or add website content. Keep the information you publish aligned with your actual policies and product details.
Knowledge your customers can use
An AI agent that answers from your knowledge base.
Turn your published support documents and website content into multilingual customer answers. Your AI knowledge base agent includes source references and hands the conversation to a person when needed.
Start free trialAnswer across languages
Let customers ask in their own language while AI draws on your knowledge base. Review the quality with the languages and terminology your customers actually use.
Keep the source within reach
Source references help customers find the underlying information. They also give your team a way to review the basis of an answer.
Hand off with context
Bring a person into the shared inbox when the request needs judgment or further help. The conversation stays available to the person taking over.
Every customer answered in their own language. Your team steps in when needed.
Connect your knowledge base: AI answers in your customer's language and hands off to your team when needed.